Privacy Policy for Figzol

Last Updated: 31/10/2024

Introduction

Figzol Group, comprising Figzol Sdn. Bhd. (Malaysia), Figzol Technologies Pvt. Ltd. (Pakistan), and شركة الفكرة الثامنة لتقنية المعلومات (KSA) ("we," "us," or "our"), respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data under the applicable data protection laws, including the Saudi Arabia Personal Data Protection Law (PDPL), European Union General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA).

1. Data Collection

We collect personal information to provide, improve, and customize our services. The types of data we may collect include:

• Personal Identification Data: Name, email address, phone number, and mailing address.

• Technical Data: IP addresses, browser type, device information, operating system, and login activity.

• Usage Data: Information about how you use our website and services, including session duration, page visits, and interactions.

2. Purpose of Data Collection

Data collected may be used for the following purposes:

• To provide and maintain our services.

• To improve our website and services.

• For marketing purposes, with explicit consent where required.

• For legal obligations and compliance purposes.

• To provide customer support and respond to inquiries.

3. Legal Basis for Processing Personal Data

We process personal data based on the following legal grounds:

• Consent: For marketing and optional services, where consent has been obtained.

• Contractual Necessity: To fulfill contracts or agreements with our clients.

• Legal Obligations: To comply with legal obligations under applicable laws.

• Legitimate Interests: For our legitimate business interests, provided these are not overridden by your rights.

4. Data Subject Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request access to personal information we hold about you.

• Rectification: Request corrections to inaccurate or incomplete data.

• Erasure: Request deletion of your data, subject to legal exceptions.

• Restriction: Request the restriction of data processing in certain situations.

• Objection: Object to data processing for specific purposes, including marketing.

• Portability: Request a copy of your data in a machine-readable format.

• Do Not Sell My Personal Information: In compliance with the CCPA, California residents have the right to opt-out of the sale of personal data.

To exercise any of these rights, please contact us at [contact information].

5. Sharing and Disclosure of Data

We do not sell, trade, or otherwise transfer your personal information to third parties unless in the following circumstances:

• Service Providers: Trusted third parties who assist us in operating our website and providing services.

• Legal Compliance: Where required to comply with applicable laws and regulations.

• Corporate Transactions: In the event of a merger, acquisition, or asset sale, your personal data may be transferred to the new owners.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. We regularly review and update our security practices to safeguard your information.

7. International Data Transfers

As a global company, your personal data may be transferred to and processed in countries outside your jurisdiction. These countries may have data protection laws that differ from those in your country. We ensure that such transfers comply with the relevant data protection laws, including the use of Standard Contractual Clauses (SCCs) under GDPR and other applicable measures.

8. Data Retention

We retain personal data only as long as necessary to fulfil the purposes for which it was collected, to comply with legal requirements, or as otherwise permitted under applicable law. Upon request, we will delete or anonymize your data, unless otherwise required by law.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal data from children. If we become aware of any data collected from children without parental consent, we will delete it promptly.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, including session tracking, analytics, and personalized content. You can manage your cookie preferences through your browser settings or by opting out where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top indicates the latest revision. Changes will be effective upon posting, and your continued use of our services signifies your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, or if you would like to exercise your rights under applicable data protection laws, please contact us at support@figzol.com

Acknowledgment and Consent

By using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy